Internal agency tool
Everything the team knows, one search away.
- Agency
- Undisclosed agency
- Collaborator
- Douglas Tamm
- Services
- Product designUI designInformation architectureDevelopment
- Industry
- Design
Context
A lot of what the agency knew used to live in people's heads, old Slack threads and last year's proposals. The Stash is the internal tool Douglas Tamm and I made to change that: a knowledge bank for the platforms, tools and ways of working the team uses, with a vault next to it for the things worth keeping between projects.
Problem
The same questions came up every week. What does Webflow actually cost the client? Which hosting suits a headless build? What has to be in the cookie banner? The answers existed, just scattered, half-remembered or out of date, so designers lost time digging for them, and a client could get a slightly different answer depending on who they asked.
Solution
We gathered it all in one place, written for someone with a client call in ten minutes. Every platform and tool gets a page with the short answer first and the details after: what it is, what it costs, who pays, and when something else fits better. Search finds things in seconds, comparison tables settle the usual debates, and a package tool collects resources and roughs out a project estimate before a meeting. Next door sits the Vault, a darker room for Claude skills, prompts, leftover sections, effects and inspiration that would otherwise get lost between projects. Anyone on the team can log in to the Studio to fix a price or add a page.
Outcome
The Stash holds 46 resources and counting, with 30 reusable pieces in the Vault. New people find their feet faster and nobody has to remember everything. Clients also get the same answer whoever they ask.
